At Licensing & Planning Services provided NARTS Consultancy Ltd, we strive to provide quality educational services to our users. Due to the nature of our services and the instant access to digital content upon purchase, we do not generally offer refunds unless otherwise stated below.
Non-Refundable Purchases
a. Course Fees: Once a course is purchased, the fees are considered non-refundable. This includes but is not limited to access to course materials, study guides, practice exams, and any additional resources provided.
b. Exam Fees: Fees associated with exam registrations or attempts, whether bundled with a course or purchased separately, are non-refundable. This includes fees paid directly to examination boards or licensing authorities.
Exceptions
a. Technical Issues: In the event of a documented technical issue on our platform that prevents access to the purchased course material or exam, we will work to resolve the issue promptly or provide an alternative access method. If a satisfactory resolution is not possible, a refund may be considered.
b. Unauthorized Charges: If there are unauthorized charges made to your account, please notify us immediately for an investigation and potential refund.
Contact and Disputes
If you believe you are entitled to a refund based on the above exceptions, please contact our support team at Licensing Services & Planning Services within a reasonable timeframe, providing relevant details and documentation to support your claim.
Policy Acknowledgement
By purchasing our services, you acknowledge and agree to abide by this refund policy. Refunds are at the sole discretion of Licensing & Planning Services provided NARTS Consultancy Ltd and are subject to review on a case-by-case basis.
Policy Modifications
Licensing & Planning Services provided NARTS Consultancy Ltd reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Continued use of our services after modifications constitute acceptance of the updated policy.
For any inquiries or concerns regarding our refund policy, please contact us at [email protected]